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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Nash

November 7, 2025

5  out of  5
rating by Jason Nash
"Jackie is the best agent in the world! Helped save over $100 per month!"
We responded:
"Jason, thank you for sharing your experience with Jackie. I absolutely love that you saved $1200 a year! Please share your experience! Thanks, Mike Livesay State Farm Insurance, Piedmont "
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Kenisha Evans

November 6, 2025

5  out of  5
rating by Kenisha Evans
""Great overall experience! Would definitely recommend to friends and family! Ms BURNSIDE was AMAZNG!" She answered all my questions and took the time to find out exactly what I needed."
We responded:
"Kenisha, thank you so much for sharing your experience with us about Jackie. Our goal is to make insurance easy. We want you to have the coverages needed to protect your income and assets. Please know we are always here to serve. Sincerely, Mike Livesay State Farm Insurance "
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Victoria Cason

November 6, 2025

5  out of  5
rating by Victoria Cason
"Rosemary is all about the customer. On the phone or in person she is all about resolving any issue you have. And she always checks back to let you know if the issue has been resolved. She is the reason we stay with this agency!"
We responded:
"Victoria, I love that you shared your experience with Rosemary. She rocks! She is all about taking care of our customers and making sure they have everything they need and we love that you love her too. Thank you, Mike Livesay State Farm Insurance, Woodruff"
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Janet H

October 30, 2025

5  out of  5
rating by Janet H
"Mike Livesay is a very knowledgeable insurance agent and his assistant, Rosemary, is vey helpful too. I would recommend them for all insurance needs."
We responded:
"Janet, thank you for sharing your experience with our insurance agency. Rosemary is so passionate in helping our great customers and most importantly helping them understand what insurance coverages are recommended and explaining how those coverages help protect you. Please share your experience with those you love most. Thank you again, Mike Livesay State Farm Insurance, Woodruff"
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Michelle Mccall

October 25, 2025

5  out of  5
rating by Michelle Mccall
"It has been a pleasure working with State Farm agent Kristen Ackim. She is always pleasant and answers all my questions. She always helps me to find the right solution and takes the time to explain my options."
We responded:
"Michelle, thank you for your awesome review. Kristen is definitely one who loves helping to explain and answer all of our customers questions. She cares and it shows and that is so very hard to teach but is one of her super powers. Please don’t keep her a secret! Thanks again, Mike Livesay State Farm Insurance, Woodruff "
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Sonya Cain

October 24, 2025

5  out of  5
rating by Sonya Cain
"Megan was very helpful and kind. She helped me figure out what coverage I needed and even helped me cancel my Progressive policy. Now I have full coverage and low deductibles. I highly recommend this agency."
We responded:
"Sonya, thank you for sharing your experience with Megan. Understanding your coverage and how they can protect you is so very important. Please share and refer Megan as often as you can. So many people don’t have a clue about what coverages have and how it helps them when the coverages are correct. Thanks again, Mike Livesay State Farm Insurance, Woodruff"
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Mike Watts

October 21, 2025

5  out of  5
rating by Mike Watts
"It was a pleasure do business ,that most of us feel is a rip off , but yet I felt like the people there respected that and tried very hard to get the best , most affordable insurance they could for me!! Kristan was very professional but yet talked to me as if we had been friends for years. It was definitely a pleasure talking with her 5 is not enough stars"
We responded:
"Mike, your review is so wonderful and appreciated. I love hearing that Kristen was able to make you feel like you have been friends for years. Friends care about friends and will out of care and concern is to properly help friends. Thank you for your sharing your experience with everyone. Thank you again, Mike Livesay State Farm Insurance, Woodruff"
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Kimberly McIntyre

October 15, 2025

5  out of  5
rating by Kimberly McIntyre
"Thank you Hayden for your politeness and friendliness. You are super helpful and definitely a reason for us to switch."
We responded:
"Kimberly, thank you for sharing your experience with Hayden. Customer Service in its best form is what we coach and expect. Please don’t keep us a secret. Thanks again, Mike Livesay State Farm Insurance, Woodruff"
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Christine Kostic

October 10, 2025

5  out of  5
rating by Christine Kostic
"I've been working with Rosemary, and she is such a blessing! She has done so much to help us with our transition to SC from out of state, giving me step by step instructions for what I need, and when I'll need it. I'd give 10 stars if I could!"
We responded:
"Christine, welcome to South Carolina! We are so excited that Rosemary was able to help you with your transition to SC. Always know we are here to serve and help you with any of your insurance needs. Thanks again, Mike Livesay State Farm Insurance, Woodruff "
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Chrissie Gragg

October 4, 2025

5  out of  5
rating by Chrissie Gragg
"I can’t say enough great things about Cinthya at Mike Livesay State Farm! She goes above and beyond every single time — whether it’s answering questions, walking me through policy details, or helping with last-minute changes, she always handles everything with such patience, kindness, and professionalism. Cinthya makes insurance easy to understand, which is rare! She’s quick to respond, genuinely cares about her clients, and treats you like family — not just another customer. It’s such a relief knowing I have someone I can trust completely with my coverage. If you’re looking for an agent who truly looks out for your best interests, I can’t recommend Cinthya and the Mike Livesay team enough!"
We responded:
"Chrissie, thank you so much for your amazing detailed review of our awesome Team Member Cindy. We are so grateful that you were able to see the desire in our hearts to make sure that you had an easy insurance experience. We feel passionate that what we do matters and that making sure that our customers are taken care of with the right coverage in place and helping to understand what their coverages can do for them is what’s most important to us. Please do not keep Cindy and our team a secret as many do not have the same experience that you did. Thanks again, Mike Livesay State Farm Agency Insurance, Woodruff"
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zayra calderon

October 3, 2025

5  out of  5
rating by zayra calderon
"Rosemary B. helped me in the process of insuring my vehicle and she was so nice and helpful and also very efficient, good to find an agent that can understand what you need and give you help right away."
We responded:
"Zayra, thank you! Your experience with Rosemary is exactly what Mike Livesay State Farm is all about. This is who we are and why we love doing what we do. Thank you again for sharing your experience. Sincerely, Mike Livesay State Farm Insurance, Woodruff "
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Hailey Holliday

October 3, 2025

5  out of  5
rating by Hailey Holliday
"I had an amazing experience with Hayden. She makes you feel comfortable, she is very knowledgeable and understanding to my needs. Highly recommend!"
We responded:
"Hailey, I am glad Hayden was able to help you have a great insurance experience with our office. Please don’t keep her a secret! Sincerely, Mike Livesay State Farm Insurance, Woodruff "
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Andriano Norman

October 2, 2025

5  out of  5
rating by Andriano Norman
"Cindy was a GREAT agent, very helpful!!"
We responded:
"Andriano, thank you for your Great review of Cindy. We love that you saw her and her desire to be helpful. Please definitely know we truly appreciate it. Thanks again, Mike Livesay State Farm Insurance, Woodruff"
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Aiden Hi

October 2, 2025

5  out of  5
rating by Aiden Hi
"Friendly and reliable. Cindy is the best and always so helpful! Being bilingual she was able to speak to my parents so they could also understand their policies!"
We responded:
"Aiden, I love that you shared your experience with Cindy and her abilities for be bilingual and able to help your parents. We are so grateful for her and you. Thanks again, Mike Livesay State Farm Insurance, Woodruff"
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nereida salas

October 2, 2025

5  out of  5
rating by nereida salas
"Cindy Esquivel provided me with a prompt and accurate quote for both my auto and renters insurance. She was professional, approachable, and easy to communicate with throughout the process. I especially appreciated her bilingual support—English is my second language, and she took the time to ensure I fully understood each policy detail. Cindy made me feel comfortable and confident in my decisions, and I am grateful for her guidance in helping me choose the best coverage."
We responded:
"Nereida, I am grateful you experienced Cindy and her and our teams desire to be prompt, accurate, professional and easy to communicate with. Having the right coverages is so important. Please share your experience and refer Cindy to your friends and neighbors. Thanks again, Mike Livesay State Farm Insurance, Woodruff "
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Elsa Salas Gonzalez

October 2, 2025

5  out of  5
rating by Elsa Salas Gonzalez
"Cindy de Mike Livesay State Farm en Woodruff es maravillosa. Además de ser muy profesional y atenta, me pudo asistir en español, lo cual hizo todo mucho más fácil. ¡La recomiendo totalmente!"
We responded:
"Elsa, !Muchas gracias por su excelente resena! Sinceremente, Mike Livesay State Farm Insurance, Woodruff"
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Raphaël Goncalves

October 2, 2025

5  out of  5
rating by Raphaël Goncalves
"Ethan has been an excellent (and very patient) interlocutor and helped me get great savings on my insurances!"
We responded:
"Raphael, thank you for your great review and sharing your experience with Ethan. In full transparency I had to look up the word interlocutor:). Thank you for sharing your experience and hope you refer our agency to your friends and family. Thanks again- Mike Livesay State Farm, Woodruff"
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Mike T

September 22, 2025

5  out of  5
rating by Mike T
"Knowledgeable staff, friendly and courteous. Was able to save some money bundling home and autos."
We responded:
"Mike T thank you for sharing your bundling experience. We love helping our great customers save money whole having the right coverages. That is so very important to us. Please keep sharing your experience. Sincerely, Mike Livesay State Farm Insurance, Woodruff "
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Laquana Stroud

September 21, 2025

5  out of  5
rating by Laquana Stroud
"I thoroughly enjoyed my experience with Jackie! She was the best."
We responded:
"Laquana, thank you for allowing our great team to help you. Jackie cares so much in helping you and all of our customers understand their coverages and how they can protect them. Thank you for allowing us to serve you. Sincerely, Mike Livesay State Farm Insurance"
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kaleb cabe

September 17, 2025

5  out of  5
rating by kaleb cabe
"Hayden was a pleasure to work with and helped me with getting my new vehicle insured. She was very kind hearted and made the whole process very enjoyable and was able to get me a better rate on my insurance"
We responded:
"Kaleb, thank you for sharing your experience with Hayden. She is awesome and truly cares about her customers. Our goal is to make insurance easy and we hope you tell your friends and family all about us. Thanks, Mike Livesay State Farm Insurance, Woodruff"
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Jordyn Vanderhoof

September 15, 2025

5  out of  5
rating by Jordyn Vanderhoof
"Rosemary is wonderful to work with! She goes above and beyond with her explanations for plans and friendly personality."
We responded:
"Jordyn, thank you for your excellent review about your experience with Rosemary. We love that you recognized her for going above and beyond with explaining your insurance coverages. Our goal is always to make insurance easier and to help explain the coverages that you have and what they can do for you. Thanks again, Mike Livesay State Farm Insurance, Woodruff"
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Connor Preston

September 12, 2025

1  out of  5
rating by Connor Preston
"Most of these reviews are for Willie Thomas. I have no experience with him as my agent is Mike Livesay and this review is based on my dealing with Mike. I’ve used State Farm for years as my insurance cost less than $100 a month for my old car. A little over a year ago my old car finally started to break down and I bought a used car that was 5 years old. When I switched my car, I had a price increase to bring my cost to $160 per month, which was expected since the car was much nicer than my old car. I recently had my new 6 month policy renewal and noticed the price increased by another $35 dollars a month, bringing it to nearly $200 per month. When I called to ask about this price increase, I was told my Mike’s office that it was inflation and that everywhere had price increases. $35 dollar increase for no other reason then “inflation” when I have zero traffic incidents and zero insurance claims is insane. I have just switched my insurance to geico and it’s back to being under $100 per month for the same coverage. Adding an update September 2025: I was reached out to by Mike Liversay’s team via text to share a new auto insurance quote with me, even though I did not request for a new quote. Out of curiosity, I looked at this new quote, it is still more expensive per month than what I am currently paying with Geico. No change after 10 months for my rating, 1/5 stars"
We responded:
"Thank you for sharing your feedback. We completely understand your frustration with the rate increase—unfortunately, as a local agency, we don’t have control over the rates set by State Farm. However, we work hard to offer all available discounts to help lower rates as much as possible. Rates are cyclical, and while companies like Geico may offer lower rates now, this is often due to a temporary “new customer” discount, which can change after the first renewal. Many of our customers find they return to us for more personalized service and comprehensive coverage that truly meets their needs. Please feel free to reach out to discuss your policy further—we’re here to help! Edit to my review 9/15 - Connor, thank you for your update. As I shared before, your review is given on our local agency. Which we do not make determinations on your premium costs. We as the local agency look for every possible discount within the bounds we are given on your particular quote we run through State Farm. Although I appreciate the update, I would hope that your experience with our local agency was better than a 1 star experience. If my team was rude, disrespectful, unprofessional in anyway or didn’t find every possible option for discounts for you in the quote they were working to give you from State Farm then the 1 star would be warranted. If not then the previous response to your review goes unchanged. "
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Holly Thomason

September 9, 2025

5  out of  5
rating by Holly Thomason
"Mike and his team always provides speedy and excellent service!!"
We responded:
"Holly, thank you so much for taking the time to give us an amazing reach. We strive for excellent service at a quick speed but most importantly with accuracy. Please don’t keep us a secret! Thank you, Mike Livesay State Farm Insurance, Woodruff"
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Ethan Nelson

September 2, 2025

5  out of  5
rating by Ethan Nelson
"Mikes team is efficient and very professional. Never been disappointed when helped by them!"
We responded:
"Thank you Ethan for sharing your experience with our awesome team. We love making insurance easy and we hope you always know if you need anything we are here to help. Sincerely, Mike Livesay State Farm Insurance, Woodruff"
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Paula Terhune

September 2, 2025

5  out of  5
rating by Paula Terhune
"We’ve had State Farm for years and have never had a problem with claims or just getting questions to answers! Kristen Akim is wonderful to work with and will help or answer any questions you have! Give her a call!"
We responded:
"Paula, thank you for taking the time to share your experience with State Farm and our claims team. Also thank you for sharing your experience with Kristen. We are love serving amazing people like you. Thank you again, Mike Livesay State Farm Insurance, Woodruff"