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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chrissie Gragg

October 4, 2025

5  out of  5
rating by Chrissie Gragg
"I can’t say enough great things about Cinthya at Mike Livesay State Farm! She goes above and beyond every single time — whether it’s answering questions, walking me through policy details, or helping with last-minute changes, she always handles everything with such patience, kindness, and professionalism. Cinthya makes insurance easy to understand, which is rare! She’s quick to respond, genuinely cares about her clients, and treats you like family — not just another customer. It’s such a relief knowing I have someone I can trust completely with my coverage. If you’re looking for an agent who truly looks out for your best interests, I can’t recommend Cinthya and the Mike Livesay team enough!"
We responded:
"Chrissie, thank you so much for your amazing detailed review of our awesome Team Member Cindy. We are so grateful that you were able to see the desire in our hearts to make sure that you had an easy insurance experience. We feel passionate that what we do matters and that making sure that our customers are taken care of with the right coverage in place and helping to understand what their coverages can do for them is what’s most important to us. Please do not keep Cindy and our team a secret as many do not have the same experience that you did. Thanks again, Mike Livesay State Farm Agency Insurance, Woodruff"
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zayra calderon

October 3, 2025

5  out of  5
rating by zayra calderon
"Rosemary B. helped me in the process of insuring my vehicle and she was so nice and helpful and also very efficient, good to find an agent that can understand what you need and give you help right away."
We responded:
"Zayra, thank you! Your experience with Rosemary is exactly what Mike Livesay State Farm is all about. This is who we are and why we love doing what we do. Thank you again for sharing your experience. Sincerely, Mike Livesay State Farm Insurance, Woodruff "
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Hailey Holliday

October 3, 2025

5  out of  5
rating by Hailey Holliday
"I had an amazing experience with Hayden. She makes you feel comfortable, she is very knowledgeable and understanding to my needs. Highly recommend!"
We responded:
"Hailey, I am glad Hayden was able to help you have a great insurance experience with our office. Please don’t keep her a secret! Sincerely, Mike Livesay State Farm Insurance, Woodruff "
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Andriano Norman

October 2, 2025

5  out of  5
rating by Andriano Norman
"Cindy was a GREAT agent, very helpful!!"
We responded:
"Andriano, thank you for your Great review of Cindy. We love that you saw her and her desire to be helpful. Please definitely know we truly appreciate it. Thanks again, Mike Livesay State Farm Insurance, Woodruff"
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Aiden Hi

October 2, 2025

5  out of  5
rating by Aiden Hi
"Friendly and reliable. Cindy is the best and always so helpful! Being bilingual she was able to speak to my parents so they could also understand their policies!"
We responded:
"Aiden, I love that you shared your experience with Cindy and her abilities for be bilingual and able to help your parents. We are so grateful for her and you. Thanks again, Mike Livesay State Farm Insurance, Woodruff"
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nereida salas

October 2, 2025

5  out of  5
rating by nereida salas
"Cindy Esquivel provided me with a prompt and accurate quote for both my auto and renters insurance. She was professional, approachable, and easy to communicate with throughout the process. I especially appreciated her bilingual support—English is my second language, and she took the time to ensure I fully understood each policy detail. Cindy made me feel comfortable and confident in my decisions, and I am grateful for her guidance in helping me choose the best coverage."
We responded:
"Nereida, I am grateful you experienced Cindy and her and our teams desire to be prompt, accurate, professional and easy to communicate with. Having the right coverages is so important. Please share your experience and refer Cindy to your friends and neighbors. Thanks again, Mike Livesay State Farm Insurance, Woodruff "
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Elsa Salas Gonzalez

October 2, 2025

5  out of  5
rating by Elsa Salas Gonzalez
"Cindy de Mike Livesay State Farm en Woodruff es maravillosa. Además de ser muy profesional y atenta, me pudo asistir en español, lo cual hizo todo mucho más fácil. ¡La recomiendo totalmente!"
We responded:
"Elsa, !Muchas gracias por su excelente resena! Sinceremente, Mike Livesay State Farm Insurance, Woodruff"
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Raphaël Goncalves

October 2, 2025

5  out of  5
rating by Raphaël Goncalves
"Ethan has been an excellent (and very patient) interlocutor and helped me get great savings on my insurances!"
We responded:
"Raphael, thank you for your great review and sharing your experience with Ethan. In full transparency I had to look up the word interlocutor:). Thank you for sharing your experience and hope you refer our agency to your friends and family. Thanks again- Mike Livesay State Farm, Woodruff"
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Mike T

September 22, 2025

5  out of  5
rating by Mike T
"Knowledgeable staff, friendly and courteous. Was able to save some money bundling home and autos."
We responded:
"Mike T thank you for sharing your bundling experience. We love helping our great customers save money whole having the right coverages. That is so very important to us. Please keep sharing your experience. Sincerely, Mike Livesay State Farm Insurance, Woodruff "
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Laquana Stroud

September 21, 2025

5  out of  5
rating by Laquana Stroud
"I thoroughly enjoyed my experience with Jackie! She was the best."
We responded:
"Laquana, thank you for allowing our great team to help you. Jackie cares so much in helping you and all of our customers understand their coverages and how they can protect them. Thank you for allowing us to serve you. Sincerely, Mike Livesay State Farm Insurance"
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kaleb cabe

September 17, 2025

5  out of  5
rating by kaleb cabe
"Hayden was a pleasure to work with and helped me with getting my new vehicle insured. She was very kind hearted and made the whole process very enjoyable and was able to get me a better rate on my insurance"
We responded:
"Kaleb, thank you for sharing your experience with Hayden. She is awesome and truly cares about her customers. Our goal is to make insurance easy and we hope you tell your friends and family all about us. Thanks, Mike Livesay State Farm Insurance, Woodruff"
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Jordyn Warren

September 15, 2025

5  out of  5
rating by Jordyn Warren
"Rosemary is wonderful to work with! She goes above and beyond with her explanations for plans and friendly personality."
We responded:
"Jordyn, thank you for your excellent review about your experience with Rosemary. We love that you recognized her for going above and beyond with explaining your insurance coverages. Our goal is always to make insurance easier and to help explain the coverages that you have and what they can do for you. Thanks again, Mike Livesay State Farm Insurance, Woodruff"
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Connor Preston

September 12, 2025

1  out of  5
rating by Connor Preston
"Most of these reviews are for Willie Thomas. I have no experience with him as my agent is Mike Livesay and this review is based on my dealing with Mike. I’ve used State Farm for years as my insurance cost less than $100 a month for my old car. A little over a year ago my old car finally started to break down and I bought a used car that was 5 years old. When I switched my car, I had a price increase to bring my cost to $160 per month, which was expected since the car was much nicer than my old car. I recently had my new 6 month policy renewal and noticed the price increased by another $35 dollars a month, bringing it to nearly $200 per month. When I called to ask about this price increase, I was told my Mike’s office that it was inflation and that everywhere had price increases. $35 dollar increase for no other reason then “inflation” when I have zero traffic incidents and zero insurance claims is insane. I have just switched my insurance to geico and it’s back to being under $100 per month for the same coverage. Adding an update September 2025: I was reached out to by Mike Liversay’s team via text to share a new auto insurance quote with me, even though I did not request for a new quote. Out of curiosity, I looked at this new quote, it is still more expensive per month than what I am currently paying with Geico. No change after 10 months for my rating, 1/5 stars"
We responded:
"Thank you for sharing your feedback. We completely understand your frustration with the rate increase—unfortunately, as a local agency, we don’t have control over the rates set by State Farm. However, we work hard to offer all available discounts to help lower rates as much as possible. Rates are cyclical, and while companies like Geico may offer lower rates now, this is often due to a temporary “new customer” discount, which can change after the first renewal. Many of our customers find they return to us for more personalized service and comprehensive coverage that truly meets their needs. Please feel free to reach out to discuss your policy further—we’re here to help! Edit to my review 9/15 - Connor, thank you for your update. As I shared before, your review is given on our local agency. Which we do not make determinations on your premium costs. We as the local agency look for every possible discount within the bounds we are given on your particular quote we run through State Farm. Although I appreciate the update, I would hope that your experience with our local agency was better than a 1 star experience. If my team was rude, disrespectful, unprofessional in anyway or didn’t find every possible option for discounts for you in the quote they were working to give you from State Farm then the 1 star would be warranted. If not then the previous response to your review goes unchanged. "
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Holly Thomason

September 9, 2025

5  out of  5
rating by Holly Thomason
"Mike and his team always provides speedy and excellent service!!"
We responded:
"Holly, thank you so much for taking the time to give us an amazing reach. We strive for excellent service at a quick speed but most importantly with accuracy. Please don’t keep us a secret! Thank you, Mike Livesay State Farm Insurance, Woodruff"
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Ethan Nelson

September 2, 2025

5  out of  5
rating by Ethan Nelson
"Mikes team is efficient and very professional. Never been disappointed when helped by them!"
We responded:
"Thank you Ethan for sharing your experience with our awesome team. We love making insurance easy and we hope you always know if you need anything we are here to help. Sincerely, Mike Livesay State Farm Insurance, Woodruff"
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Paula Terhune

September 2, 2025

5  out of  5
rating by Paula Terhune
"We’ve had State Farm for years and have never had a problem with claims or just getting questions to answers! Kristen Akim is wonderful to work with and will help or answer any questions you have! Give her a call!"
We responded:
"Paula, thank you for taking the time to share your experience with State Farm and our claims team. Also thank you for sharing your experience with Kristen. We are love serving amazing people like you. Thank you again, Mike Livesay State Farm Insurance, Woodruff"
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Ashley Owens

August 31, 2025

5  out of  5
rating by Ashley Owens
"Kristen is the best! She is so friendly and willing to answer any questions you may have! She is great at explaining details to help you better understand what you are getting! HIGHLY RECOMMEND!! ☺️"
We responded:
"Ashley, your kind words are amazing. Thank you for sharing your experience with Kristen. We love that you highly recommend her and hope that many will reach out to her. Thank you, Mike Livesay State Farm Insurance, Woodruff"
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Amanda Exum

August 29, 2025

5  out of  5
rating by Amanda Exum
"Kristen Ackim is great! We highly recommend her!"
We responded:
"Amanda, thank you for recommending Kristen and our agency. We love that you love her and we hope you always know that we are always here to serve you. Thank you, Mike Livesay State Farm Insurance, Woodruff"
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Kelsey Bridges

August 29, 2025

5  out of  5
rating by Kelsey Bridges
"Kristen is extremely professional and personable! Great to work with."
We responded:
"Kelsey, your review on Kristen was amazing. Please don’t keep her a secret. She love referrals! Sincerely, Mike Livesay State Farm Insurance, Woodruff"
Profile photo of Kristen Ackim

Kristen Ackim

August 29, 2025

5  out of  5
rating by Kristen Ackim
"Mike’s Team in Woodruff is great and so easy to work with!!"
We responded:
"Thank you for your awesome review of our amazing team. Insurance is our super power. Please tell your friends. Sincerely, Mike Livesay State Farm Insurance, Woodruff "
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Sydney Sloan

August 29, 2025

5  out of  5
rating by Sydney Sloan
"Kristen was absolutely amazing to work with! She was knowledgeable and patient,. Highly recommend her and this office for your insurance needs!"
We responded:
"Sydney, thank you for recognizing Kristen with her knowledge and patience. Our goal is for make insurance easy. For many it can be confusing and our goal is to break it down and help you understand your many options. Thank you for your amazing review. Sincerely, Mike Livesay State Farm Insurance, Woodruff"
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Kim Eubanks

August 28, 2025

5  out of  5
rating by Kim Eubanks
"Ethan was a pleasure to work with."
We responded:
"Kim, thank you so much for sharing your experience with Ethan. Our goal is to always provide the best insurance experience ever. Please share with your friends and family and anyone else who needs a great insurance experience that we would love to serve them. Thank you, Mike Livesay State Farm Insurance, Woodruff "
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arnetia stokes

August 26, 2025

5  out of  5
rating by arnetia stokes
"Today I had the pleasure of talking with Ethan He was phenomenal ! Patient, knowledgeable & gave me a rate lower than I expected. I am so satisfied and grateful. Thank you State Farm & thank you for having Ethan on your team."
We responded:
"Arnetia, thank you so much for sharing your experience with Ethan and him helping you with your insurance. Love hearing that you saved money and that he was able to share his knowledge with you. Our goal is always to make insurance easy. Thanks again for taking the time to share your experience. It is much appreciated. Thanks, Mike Livesay State Farm Insurance, Woodruff"
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Roxxi Perez

August 15, 2025

5  out of  5
rating by Roxxi Perez
"Rosemary absolutely helped me with my state transfer to SC. She’s the best!"
We responded:
"Roxxi you rock! Thank you for sharing about your out of state transfer to our office! We appreciate you allowing us to serve you. We truly feel what we do is so important and we want to make sure our community has the right coverages and help make insurance easy. Thank you for allowing us to serve you. Please don’t keep Rosemary a secret especially when you make new friends and neighbors here in South Carolina. Thank you, Mike Livesay State Farm Insurance office, Woodruff"
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Amber

August 15, 2025

5  out of  5
rating by Amber
"Rosemary was very helpful. She helped me increase the limits on my car insurance and she explained everything perfectly."
We responded:
"Amber, thank you so much for your review. Rosemary loved helping you with your limits. We love making insurance easy. Please keep sharing your experience. Thank you, Mike Livesay State Farm Insurance, Woodruff "